1. Inspect on Delivery
Please inspect your order as soon as you receive it and notify us on WhatsApp within 3 days of delivery if there is a problem.
2. Eligible Cases
- The product received is damaged or defective.
- The product is different from what was ordered.
3. Conditions
- The item must be unused and in its original packaging.
- Please share clear photos or a video showing the issue.
4. Non-Returnable Items
Items that have been used, damaged by the customer, or customized to order cannot be returned unless faulty.
5. Resolution
After review, we will offer a replacement or a refund. Approved refunds are sent back to your EasyPaisa or JazzCash account, or another agreed method, after the item is received and checked.
6. Cancellations
An order can be cancelled before it is dispatched. If payment was already made, it will be refunded in full.